Privacy Policy

Effective from 17 July 2024

CAPITAL E SOLUTIONS doing business as eTravel (“eTravel”, “we”, “us”, or “our”). We are committed to protect your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (etravelmy.com), purchase our products, or use our services (collectively, “Services”).

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

1.1 Personal Data

Personal information such as name, email address and telephone number that you voluntarily give to use when you checkout on your site.

1.2 Payment Data

Financial information, such as data related to your payment method that we may collect when you purchase our service from the site.

1.3 Usage Data

Information our server automatically collects when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

2. How We Use Your Information

We use the information we collect in the following ways:

2.1 To provide, operate, and maintain our Service.

2.2 To improve, personalize, and expand our Service.

2.3 To process your transactions and send you related information, including purchase confirmations and invoices.

2.4 To communicate with you either directly or through customer service, to provide you with updates and other information related to the Service, and for marketing and promotional purposes.

2.5 To comply with legal obligation

3. Sharing Your Information

We may share your information in the following situations:

3.1 With Service Providers

We may share your information with our service provider who perform services for us or on our behalf and required to such information to do that work.

3.2 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4. Security of Your Information

We use administrative, technical, and physical security measure to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to use, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Right

Depending on your location, you may have the following rights regarding your personal data:

5.1 The right to access

You have the right to request copies of your personal data.

5.2 The right to rectification

You have the right to request that we correct any information you believe is inaccurate or incomplete.

5.3 The right to erasure

You have the right to request that we erase your personal data, under certain conditions.

5.4 The right to restrict processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

If you make a request, we have ONE month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contact@etravelmy.com

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some of our Service.

7. Third-Party Websites

Our site may contain links to third-party websites and services that are not owned or controlled by us. We are not responsible for the privacy practices of the content of these third-party websites. We encourage you to read the privacy policies of each website you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are affective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contacts us by email contact@etravelmy.com

10. Children’s Policy

Our Services are not intended for use by children under age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under age of 13 without verification of parental consent, we take steps to removes that information from our servers.

11. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Malaysia, and choose to provide information to us, please note that we transfer the data, including personal data, to Malaysia and process it there.

12. Your Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms

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