Welcome to eTravel (the “Website”). By accessing or using our Website and purchasing any of our products or services including eSIM (the “Services”), you agree to comply with and be bound by the following Terms of Use (“Terms”). Please read these Terms carefully before using our Website. If you do not agree with these Terms, you should not use the Website or our Services.

1. Acceptance of Terms

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these terms and any other policies referenced herein, including but not limited to our Privacy Policy.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this Website and purchase our Services. By using the Website, you represent and warrant that you meet these requirements.

3. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website in any way that:

– Violates any applicable laws or regulations.

– Infringes on the rights of others.

– Introduces any viruses, malware, or harmful content.

– Attempts to interfere with proper functioning of the website.

4. eSIM Services

Our Services include the sale and provision of eSIM, which allow the activation of cellular services on supported devices. The availability, coverage, and performance of the eSIM Services may vary depending on the service provider, your location, and device compatibility. 

4.1 Usage Limitations

– eSIM Services are for personal, non-commercial use unless otherwise stated. 

– Data, voice, and messaging service provided by the eSIM are subject to limits as specified at the time of purchase.

– You are responsible for ensuring that your device is compatible and carrier unlock before making a purchase.

4.2 Refunds and Cancellations

All purchases are final, and refunds or cancellations will only be granted in exceptional cases as determined by eTravel at our discretion. Please review our Refund Policy for more details.

 5. Pricing and Payment

All prices listed on the Website are in MYR unless otherwise stated. We reserve the right to change our price at any time without prior notice. Payments for Service must be made via payment methods listed at checkout. You agree to provide accurate information and authorise us to charge your payment method for any purchases made. 

6. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of eTravel or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or otherwise exploit any content without our express written consent. 

7. Third-Party Services 

Our Website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third-party websites. You access any third-party sites at your own risk. 

8. Disclaimer of Warranties 

The Website and Services are provided on an “as is” and “as available” basis. We do not guarantee that the Website will be free from errors or interruptions. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. 

9. Limitation of Liability

In no event shall eTravel, its director, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or Services. Our total liability for any claims arising out of or related to your use of the Website or Services is limited to the amount you paid to us for the applicable eSIM Services.

10. Indemnification

You agree to indemnify, defend, and hold harmless eTravel, its affiliates, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fee) arising out of your use of the Website or violation of thesis Terms. 

11. Governing Law

These Terms shall be governed by the construed in accordance with the law of Malaysia, without regard to its conflict of the law principles. Any legal action arising from theses Terms shall be brought exclusively in the courts of Malaysia. 

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review these Term periodically. You continued use of the Website following any changes constitutes your acceptance of the revised Terms.

13. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Email: contact@etravelmy.com

WhatsApp: +60169318813